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Convolve IT Services

Our dedicated team is striving every day in delivering top tier IT services that prioritize quality and productivity. The team leverages the latest technologies and best practices to provide services that meet the unique needs of our clients. From as simple as replacing a hard drive to conducting wireless surveys, we are committed to excellence at every stage, ensuring reliable performance and exceptional customer satisfaction. Trust us to elevate your business with our quality-driven approach.

Wireless infrastructure surveys and deployments

Keeping in mind the technological advancements in the field of networking, businesses are moving towards wireless networks. Our comprehensive wireless survey services are designed to enhance your network's performance, ensuring seamless connectivity for your organization.

Convolve IT’s global outreach offers you the opportunity to conduct wireless surveys at all your international sites using a single point of contact. Be it predictive surveys, passive surveys, Heat mapping, AP on a stick survey or post install survey, we can do it all using state of the art wireless tools like Ekahau and/or Air Magnet and produce detailed reports.

Audio/Video Systems

In today’s digital era, audio video systems are widely incorporated in all areas of businesses. Convolve IT specializes in providing top notch A/V resources to elevate your environment, whether for corporate settings, educational institutions, retail stores or entertainment venues.

Our most demanded A/V services include complete video conference room installations (Logitech rally, poly studio, Yealink, etc.), digital signage screens installs and maintenance, Media players and music player installs and much more. Our techs are well equipped with all the tools ready to work on your A/V projects.

IMAC (Install, Move, Add and Changes)

Convolve IT specializes in rack-stack, patching and any new IT installs for all your global sites. From networking equipment to corporate office IT assets, we can handle it all. Building of IT racks/cabinets and setting up from scratch as per rack layout. Adding new assets or making changes in existing infrastructure are also included in our expertise.

Convolve IT also offers safe and efficient transfer of equipment from site to site. From decommissioning and safely packaging to re-deployment at designated site, all can be done using our IMAC service. Our eminent tech pool has experienced data center techs for all your DC needs.

Break-fix Services

At Convolve IT, we understand that technical issues can disrupt your operations and impact productivity. Our Break-Fix services provide fast, efficient solutions to get your systems back up and running with minimal downtime. With our 24/7 service desk, your tickets can be logged within minutes and a tech dispatched to site promptly. We offer flexible pricing plans so the cost is kept as low as possible for your convenience. Our certified IT professionals have the expertise to tackle a variety of technical challenges quickly and effectively in data centers, retails stores, corporate offices or even restaurants. Don’t let IT issues slow you or your customer down. Contact Convolve IT today to learn more about our Break-Fix IT Services and how we can help you get back on track.

ITAD (IT Asset Disposition)

Convolve IT are experts in working with clients to facilitate businesses securely and responsibly manage their end-of-life IT equipment. You can maximize the value of your assets while ensuring compliance with environmental regulations and data security standards. We offer the following as part of our ITAD service: Secure data erasure, Equipment destruction, Equipment recycling, Inventory management in compliance with international regulations.

EUC (End User Computing)

Our End User Computing focuses on streamlining IT processes to enhance productivity. Our professional tech resources support diverse work environments ensuring efficient and effective support for the end users. They are expert in handling all types of desktop jobs including but not limited to deploying new PCs, workstations, printers, VOIP phones, etc. We also offer services in migrations, image deployments followed by configuration, hardware part replacements on desktops, laptops, printers and work stations.

Optimize your office IT assets by performing health checks and maintain and update inventory. Perform UAT post installs or even as basic as just professionally organizing your office’s messy cables; Convolve is here to support.

Servers/Storage array installations & maintenance

In today's dynamic business environment, a professionally installed and meticulously maintained server/storage infrastructure is essential for ensuring seamless operations and maintaining a competitive edge. At Convolve IT, we are committed to delivering exceptional server installation, part replacement, hardware upgrades & expansions, software updates & patches, data backup & disaster recovery services tailored to businesses of all sizes and sectors. Our storage support services offer flexible options to meet your needs. Our team of qualified, experienced, and well-trained field engineers ensures you receive prompt and effective assistance. We provide quick and accessible data storage support to help you maintain optimal performance.

Whether you are a startup, a small business, or a large enterprise, our team of skilled professionals is dedicated to providing you with the highest level of expertise and support for all your server requirements.

Network installation and Network security

We offer comprehensive network installation services designed to establish robust and efficient connectivity for your organization. We recognize that your network serves as the backbone for your clients and customers. Our pool of network engineers are skilled to carry out network device installations including but not limited to SD-wan, switches, routers and firewall etc. Our expertise also includes the installation of wireless access points (WAP), CCTV systems, and people counting sensors. We are committed to providing comprehensive services that enhance connectivity, security, and operational insights for your organization.

In addition to installation, we prioritize network security to protect your sensitive data and maintain the integrity of your systems. Our security services include advanced firewalls, intrusion detection, and regular assessments to safeguard your network against potential threats. Together, our services provide a secure and reliable foundation for your business operations.

Retail store installations (POS, printers, network, AP etc.)

POS/EPOS systems are essential for the efficient operation of businesses, particularly in the retail, hospitality, and leisure sectors. Even a brief loss of connectivity can lead to lost sales and dissatisfied customers. Convolve IT specializes in retail store installations, including point-of-sale (POS) systems, printers, network devices, footfall sensors, UPS and wireless access points (AP). We have a technical team dedicated to minimizing downtime to keep your operations running smoothly. Our comprehensive approach ensures that your retail environment is equipped with the necessary technology to enhance operational efficiency and improve customer experiences.

Outsourcing IT Professionals full-time/part-time

We offer outsourcing services for IT professionals, available on both a full-time and part-time basis. Our skilled experts can seamlessly integrate into your organization to provide the technical support and expertise you need, allowing you to focus on your core business objectives.

Our outsourcing services encompass support for end users, network support, and data center operations. By supplementing your existing workforce with specialized skill sets, we ensure you have access to the right engineers when you need them. We collaborate closely with you to customize the program to meet your specific requirements, ensuring optimal alignment with your organizational goals.

Large-scale Roll-outs

We have the expertise in large-scale rollouts of retail stores, networks, servers and desktops. Our extensive global network of trained IT engineers coupled with our 24/7 service desk enables us to efficiently manage large scale rollouts worldwide. Our experienced team is equipped to manage extensive installations efficiently, ensuring seamless integration and minimal disruption to your operations. Whether you are upgrading your infrastructure or launching a new project, we deliver comprehensive services to your organization's needs.

Infrastructure cabling

Need new data points or need to extend your internet circuit? No problem, Convolve IT offers both copper and fiber optic (region dependent) cabling. Structured cabling is a critical component of modern networking solutions. It involves the installation of organized, standardized cabling systems that support various data transmission needs. Our cabling service provide reliable connectivity, ensuring optimal performance for voice, data, and video applications. Designed for flexibility and scalability, our installations facilitate easy upgrades and expansions while maintaining high standards of performance and efficiency.

Part of our cable runs service, we highly recommend to conduct a pre-install survey to note down cable length, cable path, any obstacles, material required etc. Then go for install so there are no disruptions during the actual cable run.